First 5 Lake County respects your privacy and is committed to protecting your personal information. Persons may search our resource website (smartstartlakecounty.org) to learn about local resources available to Lake County residents who are pregnant or who have children birth through age 5, without entering or sharing any personal information.
SmartStartWizard.org is a separate site designed to match interested persons with service providers by collecting needed data to determine eligibility and, depending upon the provider, provide the opportunity for site Users to self-refer and share their eligibility data with outside providers.
What Information Do We Collect from You and How Do We Use Your Information?
Service Providers across Lake County who participate in the Smart Start Lake County Collective shared their intake forms and eligibility criteria with First 5 Lake County in order to create the data fields listed on our Site for parents/expectant parents and their dependents. Below are listed the personal data fields for parents/expectant parents which are collected and the reason for collecting each.
Below are listed the personal data fields for dependents which are collected and the reason for collecting each.
Information We Collect Through Your Use of Our Website
Use of Your Information
We use your information primarily to determine eligibility for available programs and services benefitting children prenatally through age five and their families. We also may use your information to assist us in maintaining our Website, such as for troubleshooting and technical support purposes, and to improve our Website and Services and to better understand how users access and use our Website and Services, on an aggregated and individualized basis.
We also may use aggregate information to assist us in determining services needed to add to our Website.
Sharing Your Information
We share your information at your direction; with the limited exceptions discussed below, we do not share your information with third parties unless you agree in advance. We will not share your personal information under any circumstance with any third parties for their direct marketing purposes. In this section, we describe the potential uses of your information in greater detail:
To Perform Services on Our Behalf: We may hire vendor companies to provide limited services on our behalf, such as website hosting, program evaluation, and providing technical support. We only provide those service providers with the information necessary to perform the requested service.
Consolidation of Company: If we are acquired by or merged with another organization, if substantially all of our assets are transferred to another organization, we may transfer the information we have collected from you to the other organization.
To Protect Ourselves/For Legal Purposes: We also may disclose your information to protect our rights and property, to prevent against fraud and abuse, and to protect other users of our services. For example, if we believe that you are misusing our Website or taking an action that is harming our Website (e.g., uploading a virus to our Website), we may share your information with law enforcement to protect our Services. We also may disclose your information as permitted or required by law, for example, in response to court orders, subpoenas, or other requests from government agencies.
Cookies & Other Tracking Technologies
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies).
When you come to the Website, our web server sends a cookie to your computer. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. There are two types of cookies: session-based and persistent-based cookies. We also may permit certain third party cookies to be placed on our Website.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you while you are logged into the Website. This allows us to process your online requests as you move through our Website.
Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We may use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
Google Analytics – https://tools.google.com/dlpage/gaoptout/
Facebook Pixel – https://www.facebook.com/settings?tab=ads
Bing Pixel – https://choice.microsoft.com/en-US/opt-out
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Website visitors who disable their web browsers’ ability to accept cookies will be able to browse the Website; however, you must enable cookies to use most of our Services.
Opting Out of Communications
Email. We may send you email about topics and opportunities that we believe may be of interest to you. At any time, you may unsubscribe from our emails by responding to any email from First 5 Lake County with a request to unsubscribe.
Phone. If you no longer wish to receive information from us, please email firstname.lastname@example.org or call 707-263-6169
We want the information that you submit to us to be secure. We use industry-standard techniques to safeguard the information that you provide to us through our Website. Notwithstanding our commitment to your information, please be aware that there is a risk that others could find a way to thwart our security systems or the security systems of the third parties that host our server. As a result, we cannot ensure or warrant the security or privacy of any information that you choose to submit to us.
You should take steps to protect against unauthorized access to your phone and computer by, among other things, signing off after using a shared computer, choosing robust passwords that nobody else knows or can easily guess, and keeping your log-ins and passwords private.
Our Website is not intended for persons under the age of 13, and we do not knowingly collect information from persons under the age of 13. If we learn that a person under the age of 13 has created an account or directly applied for programs through our Website, then we will remove that information from our systems. Please be advised, however, that certain programs offered by third parties may be applicable to persons under the age of 13 or may require us to provide information about the children in your household. In those situations, we only collect information about persons under the age of 13 directly from the registered user, which must be a person over the age of 13.
Your California Privacy Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
We have collected and shared the following categories of personal information under the CCPA within the past 12 months, as more fully described above;
B. Personal information categories listed in the California Customer records statute;
C. Protected classification characteristics under California or federal law;
D. Commercial information;
F. Internet or other similar network activity.
You also have the right to request that we disclose certain information to you or take other actions concerning your personal information, including:
The right to know the personal information collected about you, including the right to receive it in a data portable format;
The right to opt-out of the sale of your personal information, although we currently do not sell your personal information and thus do not offer the right to opt-out;
The right of deletion of your personal information, subject to certain limitations under applicable law;
The right not to be discriminated against for individuals who choose to exercise any of their rights under the CCPA.
To exercise these rights, please submit a request by emailing email@example.com, including your email address and phone number. Once we receive your request, we will review it, determine whether we can verify your identity, and process the request accordingly. If we need additional information to verify your identity, we will let you know. We will respond to your request within 45 days of receipt, or notify you if we require additional time.
If you would prefer, you may designate an authorized agent to make a request on your behalf.
If you are a California resident under the age of 18, and a registered user of any website where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an e-mail with a detailed description of the specific content or information to firstname.lastname@example.org. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
We will post changes to this Policy to this Website. Changes will become effective upon posting. If we make a material change to this Policy, we will endeavor to notify our Users by highlighting the change upon posting and sending an email to our account holders at the most current email address.
Please contact us at email@example.com if you have any questions regarding this Policy.
Last Revised: May 19. 2021
General Information from First 5 Lake’s Adopted Data Confidentiality and Sharing Policies and Procedures
First 5 Lake County owns and oversees the platform and data for the Smart Start Lake County Collective’s SmartStartWizard.org website. Data is collected by First 5 Lake for the following purposes: (1) to meet the annual statewide reporting requirements of First 5 California; (2) to meet the legislative requirements for evaluation of programs funded with tobacco tax funds; (3) to meet specific funder requirements (such as First 5 California’s matching grants, and start-up grants from Hope Rising Lake County); and (4) to guide contract management and future local granting decisions.
The following procedures shall be followed regarding data collection, reporting, input, and storage.
When data is collected from Site users by First 5 Lake:
Users will be made aware of the purpose of the data collection and its intended use either in the Terms & Conditions of the Site.
Users will have the option to opt-in to share their data with specific Community Based Organizations (CBOs) for whose services/programs they qualify. To be made aware of the data confidentiality policy or policies adopted by the agencies who will receive the data, Users will have to contact those CBOs directly.
User permission for the First 5 Lake to collect data according to these policies is given implicitly by the User’s decision to enter the data into the SmartStartWizard.org Site.
PERSONALLY IDENTIFIABLE DATA
The First 5 Lake County Commission wishes to ensure that all local data that are linked to personal identifiers are handled using the most stringent confidentiality standards.
No data collected by First 5 Lake may ever be sold for any reason.
First 5 Lake shall be required to store all data with identifying information in a secure location. The number of staff with access to this data shall be limited to the minimum number necessary.
First 5 Lake staff, and/or the First 5 Lake evaluation consultant may input collected data into password protected evaluation tools or internal databases for purposes of aggregating data and reporting. The following procedures shall be followed:
Names will be replaced with ID numbers or codes before submitting data for local analysis but shall only be reported out on an aggregate basis. The purpose for client level data shall be to enhance the level of analysis that may be done, especially for data that is comparable across fiscal years or over the life of a Site.
No service or outcome data shall be reported linked to particular agencies when the demographics show less than 10 individuals served.
The local First 5 Lake Evaluator shall sign a confidentiality agreement.
First 5 Lake staff and the First 5 Lake Evaluator shall input shared data into evaluation tools or secure internal databases within 60 days of receipt using ID numbers instead of names. After the data transfer is complete, any paper forms that may exist shall be shredded.
First 5 Lake staff and the First 5 Lake Evaluator shall not share any identifiable information regarding participants with anyone. All reports generated from the individual User data shall include only aggregated data.